Legal

Privacy & Cookies Policy

How we collect, use, and protect your data. Your privacy matters to us.

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Panasa is a management and technology consultancy for digital strategy and innovation. We bring together the capabilities and competencies Fintechs need to grow, innovate and thrive in the digital age. We are here to empower you.

What We Do

We provide Fintech solutions to customers like payment processing companies, banks and similar financial institutions.

We use data to carry out direct B2C marketing and depend on 3rd party lead generation campaigns. The lawful basis we use for this processing is "Legitimate Interest" in accordance with Data Protection Rules & legislation.

The regulatory authorities recommend that companies using this basis conduct an interests assessment and we have done this in regards to the data processing we undertake on our own behalf. Panasa Technologies fully complies with all key principles laid out in the Data Protection legislation as outlined and enforced. These are:

  • Lawfulness, fairness and transparency
  • Purpose limitation
  • Data minimisation
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality (security)
  • Accountability

Interpretation and Definitions

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Panasa Technology Pvt Ltd, Thapasya Building, Ground Floor, Infopark Phase I, Kakkanad, Kochi 682030.
  • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
  • Country refers to: Kerala, India.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to panasatech.com, accessible from https://www.panasatech.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage your Account: to manage your registration as a user of the Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
  • To contact you: by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services.
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To manage your requests: to attend and manage your requests to us.
  • For business transfers: we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets.
  • For other purposes: such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share your personal information in the following situations:

  • With Service Providers: to monitor and analyse the use of our Service, to contact you.
  • For business transfers: in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business.
  • With Affiliates: we may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy.
  • With business partners: to offer you certain products, services or promotions.
  • With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users.
  • With your consent: we may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights (Data Subject Rights)

Under personal data protection regulation, individuals have the following rights:

  • Right to be informed about how their Personal Data is used
  • Right to access Personal Data (including Data Subject Access Requests)
  • Right to have inaccurate Personal Data rectified
  • Right to have Personal Data erased (conditional)
  • Right to restrict processing of Personal Data (conditional)
  • Right to data portability (in a commonly used electronic format)
  • Right to object to processing of Personal Data in certain circumstances, including where Personal Data is used for marketing purposes
  • Right not to be subject to automated decisions where the decision produces a legal effect or a similarly significant effect

To honour data subject rights:

  • We have an Individuals Rights Guidelines which explains the procedures that must be followed if any rights are exercised by individuals.
  • We provide mandatory and frequent training to all staff on data protection matters, including training on individuals' rights.
  • Our internal audit team carries out reviews to check that statutory deadlines are being met and that requests are being responded to in the correct manner.
  • We have appointed a Data Protection Officer to ensure high-levels of compliance and to correspond with regulatory authorities.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

Cookies We Use

Cookie Banner

When you first visit our website, a cookie consent banner is displayed at the bottom of the page. You can choose to accept or refuse cookies. Your preference is stored for one month before being asked again.

Managing Cookies

You can manage your cookie preferences through your browser settings. Most web browsers allow you to control cookies through their settings preferences. To find out more about cookies, including how to see what cookies have been set, visit aboutcookies.org.

If you disable cookies, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

We use Google Analytics to track statistics. You can find more information on the information collected on the Google Privacy Policy. This information is used to analyse visitor preferences and improve the services, layouts and designs of the website. Information collected is not linked to any data that is personally identifiable.

Who We Are

Panasa Technologies Private Limited is a management and technology consultancy for digital strategy and innovation. We bring together the capabilities and competencies Fintechs need to grow, innovate and thrive in the digital age. We are here to empower you.

GDPR Legal Basis for Processing

We and our joint data controller/third party data processor (Neptik LTD) use data to carry out direct B2B marketing and lead generation campaigns. The lawful basis we use for this processing is "Commissioner's Legitimate Interest" in accordance with recital 47 of the GDPR.

The United Kingdom's Information Commissioner's Office (ICO) recommends that companies using this basis conduct a "Legitimate Interests Assessment" (LIA) and we have done this in regards to the data processing we undertake. Panasa Technologies Private Limited and our joint data controller/third party data processor (Neptik LTD) fully complies with all key principles laid out in the GDPR legislation as outlined and enforced by the ICO. These are:

  • Lawfulness, fairness and transparency
  • Purpose limitation
  • Data minimisation
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality (security)
  • Accountability

Data Sharing

We and our joint data controller/third party data processor (Neptik LTD) use a number of third party cloud based software platforms to process and store personal data in our daily business operations. We do not resell or share this data with any other party other than in the circumstances below:

  1. Where we are legally required by law to disclose your personal information.
  2. To further fraud protection and reduce the risk of fraud.
  3. In the event that we sell any or all of our business to the buyer.

International Transfer of Data

Many of the third party cloud based software platforms we and our joint data controller/third party data processor (Neptik LTD) use are owned by companies based outside the UK and EEA. We only transfer personal data to countries that have been identified as being able to provide an adequate level of data protection security by the UK and European Commission, and we only use cloud based software providers which deliver the same level of data protection security as required in the UK and the European Union.

Where Does the Data Come From?

The data we process is obtained from several sources. These include GDPR compliant data providers and online resources. Our processing is based principally on the use of publicly available data to identify sales prospects. Your privacy is important to us, we take our responsibilities seriously and will always respond quickly and courteously to any request.

Your GDPR Rights

Right to Rectification

If you believe that we hold information about you which is incorrect you can contact us using info@panasatech.com with the subject line "Right to Rectification".

Right to Object

You have the right to object to our processing of your data. Please contact us using info@panasatech.com with the subject line "Right to Object". We will require your phone number(s) in order to effect this.

Other Rights

All data subjects have other rights with regards to data protection as outlined by the ICO:

Access to Information

You may ask for the data specific to you in the form of a Data Subject Access Request. We will require you to prove your identity in order to release this information. Please contact us using info@panasatech.com with the subject line "Subject Access Request".

Information We Collect

B2B data is only collected in relation to Panasa Technologies Private Limited's services. This information will be processed under either "Legitimate Interest" in accordance with recital 47 of the GDPR or on a consent basis depending on our clients' GDPR policy.

In running and maintaining our website and during the course of our day to day business we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access.
  • Information provided voluntarily by you. For example, when you download content or register for information.
  • Information that you provide when you communicate with us by any means.
  • Name and job title
  • Professional contact information including business email address

Information Commissioner's Office

Panasa Technologies Private Limited protects client data in the same way it protects all sensitive and personal data, in accordance with the rules and regulations stated in the General Data Protection Act. The Information Commissioner's Office registration number of the third party company (Neptik LTD) that we contract to source, store and manage our prospective customer data is: ZA795453.

Storing Your Personal Data

We and our joint controller/third party data processor (Neptik LTD) do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

Contact Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy. To opt-out of receiving email marketing communications from us, please email us at info@panasatech.com.

Panasa Technology Pvt Ltd is a private limited company that provides Fintech services.

GDPR Legal Basis for Processing

We and our joint data controller/third party data processor (Neptik LTD) use data to carry out direct B2B marketing and lead generation campaigns. The lawful basis we use for this processing is "Legitimate Interest" in accordance with recital 47 of the GDPR.

The United Kingdom's Information Commissioner's Office (ICO) recommends that companies using this basis conduct a "Legitimate Interests Assessment" (LIA) and we have done this in regards to the data processing we undertake. Panasa Technology Pvt Ltd and our joint data controller/third party data processor (Neptik LTD) fully complies with all key principles laid out in the GDPR legislation as outlined and enforced by the ICO. These are:

  • Lawfulness, fairness and transparency
  • Purpose limitation
  • Data minimisation
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality (security)
  • Accountability

Data Sharing

We and our joint data controller/third party data processor (Neptik LTD) use a number of third party cloud based software platforms to process and store personal data in our daily business operations. We do not resell or share this data with any other party other than in the circumstances below:

  1. Where we are legally required by law to disclose your personal information.
  2. To further fraud protection and reduce the risk of fraud.
  3. In the event that we sell any or all of our business to the buyer.

International Transfer of Data

Many of the third party cloud based software platforms we and our joint data controller/third party data processor (Neptik LTD) use are owned by companies based outside the UK and EEA. We only transfer personal data to countries that have been identified as being able to provide an adequate level of data protection security by the UK and European Commission, and we only use cloud based software providers which deliver the same level of data protection security as required in the UK and the European Union.

Where Does the Data Come From?

The data we process is obtained from several sources. These include GDPR compliant data providers and online resources. Our processing is based principally on the use of publicly available data to identify sales prospects. Your privacy is important to us, we take our responsibilities seriously and will always respond quickly and courteously to any request.

Your Rights

Right to Rectification

If you believe that we hold information about you which is incorrect you can contact us using info@panasatech.com with the subject line "Right to Rectification".

Right to Object

You have the right to object to our processing of your data. Please contact us using info@panasatech.com with the subject line "Right to Object". We will require your phone number(s) in order to effect this.

Other Rights

All data subjects have other rights with regards to data protection as outlined by the ICO:

  • The right to be informed
  • The right to access
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • Rights related to automated decision-making including profiling
  • The right to complain to a supervisory authority
  • The right to withdraw consent

Access to Information

You may ask for the data specific to you in the form of a Data Subject Access Request. We will require you to prove your identity in order to release this information. Please contact us using info@panasatech.com with the subject line "Subject Access Request".

Information We Collect

B2B data is only collected in relation to Panasa Technology Pvt Ltd's services. In running and maintaining our website and during the course of our day to day business we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access.
  • Information provided voluntarily by you. For example, when you download content or register for information.
  • Information that you provide when you communicate with us by any means.
  • Name and job title
  • Professional contact information including business email address

Information Commissioner's Office

Panasa Technology Pvt Ltd protects client data in the same way it protects all sensitive and personal data, in accordance with the rules and regulations stated in the General Data Protection Act. The Information Commissioner's Office registration number of the third party company (Neptik LTD) that we contract to source, store and manage our prospective customer data is: ZA795453.

Storing Your Personal Data

We and our joint controller/third party data processor (Neptik LTD) do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Contact Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy. To opt-out of receiving email marketing communications from us, please email us at info@panasatech.com.

Have Questions About Your Data?

Contact our team for any privacy-related queries, data subject access requests, or to exercise any of your rights.

Email info@panasatech.com